Acquisition of GoCloud.group by SocialNet Group

Celebrating a new era in business process outsourcing

We are thrilled to share a significant development in the world of business process outsourcing (BPO) that marks a new chapter for both SocialNet Group and GoCloud.group. In a strategic move that underscores our commitment to growth, innovation and client satisfaction, SocialNet Group has successfully acquired GoCloud.group, a leading name in the BPO industry.

Strategic synergy for enhanced services

The decision to bring GoCloud.group under the SocialNet Group umbrella was driven by the substantial growth in our client base. As industries across the spectrum increasingly recognise the value and expertise we bring, this acquisition represents a leap forward in our journey to expand our reach and enhance our capabilities in the BPO sector.

A team that embodies excellence

Our new combined strength is impressive – a dedicated team of over 250 talented agents. This includes 220 agents working across five centres, bolstered by an additional 100 remote workers. The blend of on-site and remote expertise positions us uniquely in the industry, allowing us to offer unrivalled flexibility and adaptability in our services.

A heartfelt thanks to our clients and partners

This milestone would not have been possible without the trust and support of our valued clients and partners. Your confidence in SocialNet Group has been instrumental in our growth. We pledge to continue our journey with the same commitment, aiming to deliver outstanding results and exceptional customer experiences.

Looking ahead with optimism

The acquisition of GoCloud.group by SocialNet Group is more than a business transaction. It is a testament to our aspiration to lead and redefine the BPO industry. We look forward to this new chapter, promising to keep pushing the boundaries of what is possible in BPO services.